Privacy policy

Effective Date: August 4, 2026

At Punturo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, create an account, or purchase products from us.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

Personal Information You Provide

Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Customer support messages

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage information
Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Deliver products to your address
Process payments
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional emails or offers (only where permitted by law or with your consent)

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

Shopify
Payment service providers
Delivery and courier partners
IT and website service providers
Analytics providers
Government authorities or law enforcement where required by law

These third parties receive only the information necessary to perform their services.

4. Shopify

Our store is hosted on Shopify.

When you use our website, certain personal information is processed by Shopify to provide secure checkout, payment processing, website functionality, fraud prevention, and other essential services.

For more information about how Shopify handles personal information, please refer to Shopify's Privacy Policy.

5. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep your shopping cart active
Improve website performance
Analyze website traffic
Personalize your shopping experience

Most web browsers allow you to disable cookies; however, some website features may not function properly if cookies are disabled.

6. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates about new products, promotions, and special offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting obligations
Resolve disputes
Enforce our policies

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw marketing consent
Request information about how your personal data is used

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is intended for use by adults purchasing products for themselves or their families.

We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can promptly remove it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.